Editors note: This post was originally published on March 19, 2020 and has been updated to reflect the most accurate state of our operating details.
First, thank you. We value our clients, our team members, and the communities we serve, especially during these uncertain times.
Here at Separators we have service technicians, and we have a technical service group. Service technicians are responsible for providing centrifuge service and maintenance to our customers all across the United States. They make our exceptional service a reality, and without them, Separators wouldn’t be the company it is today.
A lot of the time, businesses focus on what they do and who they do it for. What they do is usually offer products and services, and who they serve is the individuals or businesses that use those products and services. But successful companies don’t stop there. Instead, they take time to look at how they do what they do and why they do it, and they invest in those ideas.
When you're familiar with centrifuges, you'll see they are simple machines. They do one job, and when they're properly outfitted and operated, they do that one job extremely well. Our training and consulting services educate owners and operators on how to successfully run their equipment and optimize their separation process.
As a business with multiple offerings, we do have one core offering: service. Because it's at the core of what we do, centrifuge service receives the most time, attention, and resources. We've taken the time to hone our approach to centrifuge service, and our customers love the dedication we put into our service.