A large part of what we provide to customers is service, support, and maintenance on their centrifuges. There are endless factors that can affect separation efficiency, and our experts know how to optimize a centrifuge to provide optimal output. One way to ensure your machine is functioning as well as it can is by providing routine maintenance.
Centrifuge Maintenance and Service
At minimum, every centrifuge should receive maintenance every six months. At the six month mark, it should receive what's called a top end service, and at the one year mark, it should receive an annual.
These regular maintenance checks ensure the machine is kept in safe, working order. Additionally, it provides opportunities to catch problems or process inefficiencies early on. This effectively gives you the opportunity to be proactive about your separation efficiency and extend the workable life of your machine(s).
Next, I'll explain the difference between our two types of centrifuge service and maintenance.
Centrifuge Field Service
When your centrifuge receives field service, it means that one of our service technicians visits your facility and provides service there. Field service can be minor overhauls to keep the machines up and running in top order. This effectively causes little to no downtime for the facility.
Oftentimes, both semi-annual and annual centrifuge maintenance can be completed in the field. In those times when your centrifuge requires service that cannot be completed at your facility, there's shop service.
Centrifuge Shop Service
Shop service is needed when the service your centrifuge requires needs to take place at our facility in Indianapolis, IN. There, we have the proper equipment to machine and repair any component of your centrifuge.
One of the most common forms of shop service is bowl repair and remanufacturing. During remanufacturing, your old machine is stripped down to the bare frame and remanufactured into tip-top condition. For bowl repair, any cracks, damage to the sealing lips, or wear can be repaired during shop service. Precise bowl balancing is also a shop service we provide.
Fortunately, we've put together a rental bowl program, during which we provide our customers a replacement bowl while theirs is receiving service. This allows facilities to continue running material while their bowl is repaired and maintained.
As an added benefit, when your centrifuge is serviced and maintained by us, we have the capabilities and the capacity to repair every inch of your equipment. Further, the service you receive is documented and warrantied by us.